Privacy Policy

Introduction

This Privacy Policy ("Policy") describes how uang77 ("we", "us", "our", or "the Operator") collects, processes, stores, and protects the personal data of individuals ("you", "your", or "Member") who register for and use the uang77 betting platform accessible at uang77.cam and its associated mobile interfaces.

uang77 operates as an English-language online betting platform serving the Indonesian market. We understand that the trust of our Members — located across Jakarta, Surabaya, Medan, Bandung, Bali, Yogyakarta, Semarang, and beyond — depends on how responsibly we handle personal information. This Policy reflects our commitment to transparency, data minimization, and the protection of Member privacy.

By creating an account on uang77, you acknowledge that you have read, understood, and agreed to the data practices described in this Policy. If you do not agree with any part of this Policy, you should not register an account or use the Platform. This Policy should be read alongside our Terms & Conditions.

Data We Collect

We collect only the personal data that is necessary for the purposes described in this Policy. The following table provides a clear overview of the categories of personal data we may hold about you:

How We Collect Data

uang77 collects personal data through several channels. Understanding these collection methods helps you make informed decisions about the information you share with us.

• Direct Submission: Data you provide when creating an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions and surveys.
• Automated Collection: Technical and usage data collected automatically through cookies, server logs, and analytics tools as you interact with the Platform. This includes your IP address, device identifiers, and behavioral patterns within the Platform.
• Third-Party Sources: Identity verification data may be cross-checked with third-party KYC service providers. Payment data may be validated against records held by payment processors (e.g., bank confirmation of account ownership). Fraud and AML screening data may be obtained from licensed screening databases.
• Publicly Available Sources: In limited circumstances we may supplement your profile with data from publicly available registries for the purpose of identity or fraud verification.

Purpose of Use

We use your personal data only for clearly defined, legitimate purposes. We do not process your data in ways that are incompatible with these stated purposes without obtaining your prior consent.

Legal Basis for Processing

uang77 processes your personal data on the following legal grounds. We rely on different legal bases depending on the specific purpose of processing:

• Contractual Necessity: Processing is necessary to perform our contract with you (the Terms & Conditions you accepted when registering). This covers account management, payment processing, and provision of betting services.
• Legal Obligation: Processing is necessary to comply with legal obligations imposed on uang77, including KYC/AML requirements, tax reporting obligations, and responses to court orders or regulatory requests.
• Legitimate Interests: Processing is necessary for the legitimate interests of uang77 or a third party, provided those interests are not overridden by your fundamental rights. This covers fraud prevention, security monitoring, Platform improvement, and direct marketing to existing customers.
• Consent: Where processing is not justified by contract, legal obligation, or legitimate interests, we obtain your explicit consent. This typically applies to non-essential cookies and optional marketing communications. You may withdraw consent at any time.

Data Sharing & Disclosure

uang77 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We do, however, share your data with the following categories of recipients where necessary to provide the Platform services:

Cookies & Tracking Technologies

uang77 uses cookies and similar tracking technologies to enhance your experience on the Platform. A cookie is a small text file stored on your device that allows us to recognize your browser and remember certain information about your session.

We use the following types of cookies:

• Strictly Necessary Cookies: Essential for the operation of the Platform. These cookies enable core functionality such as secure login, session management, and access to members-only areas. The Platform cannot function properly without these cookies.
• Functional Cookies: Used to remember your preferences (e.g., language selection, display settings) and provide enhanced, personalized features. These cookies improve usability but are not strictly essential.
• Analytics Cookies: Help us understand how Members interact with the Platform by collecting anonymous usage statistics. We use this data to identify popular features, detect technical issues, and improve overall user experience.
• Security Cookies: Used to detect fraudulent activity, identify suspicious login patterns, and protect your account from unauthorized access.

You can manage cookie preferences through your browser settings. Most browsers allow you to refuse cookies or delete existing cookies. However, disabling strictly necessary cookies will impair Platform functionality and you may not be able to access certain features.

Data Retention

uang77 retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable law. We apply the following retention periods:

• Active Account Data: Identity, contact, and financial data are retained for the duration of your active membership plus 7 years following account closure, in accordance with AML record-keeping obligations.
• Transaction Records: All deposit, withdrawal, and betting transaction records are retained for 7 years from the date of the transaction to comply with financial reporting and tax requirements.
• Customer Support Records: Live chat transcripts and support correspondence are retained for 3 years to enable quality assurance reviews and dispute resolution.
• Marketing Communications: If you opt out of marketing, your contact data is immediately moved to a suppression list to ensure no further promotional emails are sent. Suppression list data is retained indefinitely to honor your opt-out preference.
• Technical & Usage Logs: Server logs, IP addresses, and session data are retained for 12 months for security monitoring and troubleshooting purposes, then automatically purged.
• Responsible Gaming Data: Self-exclusion records are retained indefinitely to prevent circumvention. Deposit limit history is retained for the duration of the account plus 2 years.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized such that you can no longer be identified from the remaining data.

Security Measures

uang77 employs industry-standard technical and organizational security measures to protect your personal data against unauthorized access, loss, misuse, alteration, and destruction. Our security framework includes but is not limited to:

• Encryption: All data transmitted between your device and our servers is encrypted using TLS 1.3 with 256-bit SSL certificates. Sensitive data at rest (passwords, financial information) is encrypted using AES-256 encryption.
• Access Controls: Access to personal data is restricted to authorized personnel only, on a strict need-to-know basis. All access is logged and subject to regular audit.
• Authentication: Account login requires username and password authentication. Two-factor authentication (2FA) is available and strongly recommended for all Members.
• Firewalls & Intrusion Detection: Network perimeter security is enforced through enterprise-grade firewalls and intrusion detection systems that monitor for suspicious activity 24/7.
• Regular Security Audits: The Platform undergoes regular penetration testing and security vulnerability assessments conducted by independent third-party security firms.
• Data Backup & Recovery: Personal data is backed up daily to geographically distributed secure storage locations. Backup integrity is tested monthly.
• Employee Training: All uang77 employees and contractors with access to personal data undergo mandatory data protection and security awareness training annually.

Your Rights

As a uang77 Member, you hold the following data protection rights. We are committed to facilitating the exercise of these rights in a timely and transparent manner.

To exercise any of these rights, please contact our Data Protection Officer at [email protected] with your full name, registered email address, and a clear description of your request. We will respond within 30 calendar days.

Cross-Border Data Transfers

uang77 primarily serves Members located in Indonesia. However, some of our service providers and infrastructure partners operate data centers located outside Indonesia. Where personal data is transferred internationally, we implement appropriate safeguards to ensure equivalent protection:

• Adequacy Decisions: We transfer data only to jurisdictions that have been deemed to provide an adequate level of data protection.
• Standard Contractual Clauses: Where adequacy decisions are not available, we rely on European Commission-approved Standard Contractual Clauses with our service providers.
• Data Processing Agreements: All cross-border service providers are bound by data processing agreements that impose strict obligations regarding data security, confidentiality, and processing limitations.

Protection of Minors

uang77 services are available exclusively to individuals aged 21 years and above. We do not knowingly collect personal data from persons under the age of 21. If we become aware that a Member is under 21, we will immediately suspend the account, void all bets and transactions, and delete all associated personal data.

Policy Amendments

uang77 reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or Platform features. Material changes will be communicated to registered Members via email notification and a prominent notice on the Platform at least 14 days prior to the changes taking effect.

The "Last Reviewed" date at the top of this Policy indicates when it was last updated. We encourage you to review this Policy periodically. Your continued use of the Platform following the effective date of an updated Policy constitutes your acceptance of the revised terms.

Contact & Complaints

If you have any questions, concerns, or complaints about this Privacy Policy or how uang77 handles your personal data, we encourage you to contact us directly. Our Data Protection team is available 24/7 and will respond to all inquiries within 48 hours.